Track your order

Every Velquo order ships with tracked delivery. Here is how to follow yours:

1. Check your shipping email

As soon as your order ships, we email you a tracking number and link. Please check your spam or promotions folder if you cannot find it.

2. View your order online

Sign in to your account with the email address you used at checkout to see your order status and tracking.

3. Track your parcel

Enter your tracking number at 17TRACK to see live updates from the carrier.

When will my order arrive?

Orders are processed within 1–3 business days. Delivery usually takes 7–14 business days in total. Tracking can take 2–3 days to show its first update after your order ships.

Need help?

Email support@velquo.co.uk with your order number and we will check on it for you.